At Elevate Your Brand Chicago, LLC, we’re committed to delivering excellent service and clear communication to our community of sponsors, vendors, partners, and event participants. If you have questions, concerns, or need assistance, we’re here to help.

Contact Us

For all inquiries, please contact us at:

Email: support@elevateyourbrandchicago.com

Response Time: Within 24–48 business hours

Business Hours: Monday–Friday, 12PM to 7PM CST

Frequently Asked Questions

**1. How do I become a sponsor for an upcoming event?**

Visit our website or contact us via email to receive our sponsorship deck and package details.

**2. I signed up but didn’t receive a confirmation email—what should I do?**

Check your spam or promotions folder. If it’s not there, email us and we’ll resend your details.

**3. Do you offer refunds if I can’t attend an event?**

Unfortunately, we do not offer refunds unless the event is canceled by us. Credits may be issued for future events at our discretion.

**4. Can I change my sponsorship tier after registering?**

Yes, as long as space is still available in your desired tier. Contact us ASAP to make adjustments.

 Event Day Support

On the day of an event, our on-site team will be available to support sponsors and vendors. You will receive check-in instructions and a point of contact before the event begins.

 Technical Support

Having trouble accessing our website or sponsor portal? Please email us with a description of the issue and we’ll respond as quickly as possible.

 Partnership & Collaboration

Interested in collaborating on an event, campaign, or activation? Reach out directly to our team at thrive@elevateyourbrandchicago.com with your proposal or inquiry.

Thank you for being part of the Elevate Your Brand Chicago community. We appreciate your energy, partnership, and commitment to visibility and impact.